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Top predictions for financial services in 2023

OpenText Information Management

With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).

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Effective customer information management builds better digital experiences

OpenText Information Management

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others.

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EX + CX = TX

OpenText Information Management

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Many Financial Services institutions … The post EX + CX = TX appeared first on OpenText Blogs.