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COVID-19: Good for the Capture Business

Info Source

So let’s go straight to collection of data points that all point to a massive acceleration of “digital transformation”*, much of which will be enabled by capture and content services technologies. Research sponsored by Twilio (a cloud communications and customer engagement platform provider) is the source for this statistics.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Communication technologies have continued to change societies and human interaction. Content Services (CS).

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Mobile devices allow users to access content from anywhere, which presents security and privacy risks.