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FIDO - Leading the Zero Trust Passwordless Authentication Evolution

Thales Cloud Protection & Licensing

In the scheme of passwordless authentication, Fast Identity Online (FIDO) was designed from its inception to remove the need for passwords from cloud applications. Most organisations have MFA implemented for remote and knowledge-based users. Where Does FIDO Fit into the Equation? Recommendations. Identity & Access Management.

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Transforming customer service: How generative AI is changing the game

IBM Big Data Hub

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.