Case Study Digital transformation e-Delivery Sales 
IBM Big Data Hub
JANUARY 29, 2024
A digital transformation is an overhauled, digital-first approach to how a business is run. The digital world is evolving quickly with new products and digital technologies that require vigorous digital transformation initiatives. Why digital transformation?
Reltio
JUNE 22, 2020
Therefore, they use connected customer 360 profiles to power connected, hyper-personalized experiences across digital and human interactions. According to Forrester , by 2023, digital will impact 58% of total US retail sales — that is, sales for which customers do at least some part of their shopping journey via a digital touchpoint.
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