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IBM Big Data Hub
FEBRUARY 14, 2024
Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately.
IBM Big Data Hub
APRIL 18, 2024
While cost wasn’t the primary driver, it reflects a growing belief that the value generated by gen AI outweighs the price tag. Image (55%): Gen AI can simulate how a product might look in a customer’s home or reconstruct an accident scene to assess insurance claims and liability.
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