OpenText Information Management

JANUARY 6, 2020

For 2020, we’re going to see financial services companies accentuate and accelerate the priorities of recent years. Financial Services and Insurance organizations will continue … The post Information Advantage for Financial Services in 2020 appeared first on OpenText Blogs.

Financial Services 83

Financial Services Insurance 83

Data Matters

FEBRUARY 10, 2021

On February 4, 2021, the New York Department of Financial Services (NYDFS) issued Circular Letter No. 2 announcing a Cyber Insurance Risk Framework (the Framework) that describes industry best practices for New York-regulated property/casualty insurers. Insurers should: Establish a Formal Cyber Insurance Risk Strategy.

Insurance 79

Insurance Financial Services Cybersecurity Risk 79

Thales Cloud Protection & Licensing

JANUARY 16, 2024

Key recommendations for Financial Services to improve cybersecurity and resilience in multi-clouds madhav Wed, 01/17/2024 - 05:46 The Digital Operational Resilience Act (DORA) will apply to the EU financial sector from 17 January 2025. As set out in its Article 2, DORA applies to the entire financial services sector.

Financial Services 83

Financial Services Cloud Cybersecurity Encryption 83

OpenText Information Management

MAY 1, 2019

To compete and succeed in today’s fast-changing business climate, banks, insurance companies and other financial services institutions (FSIs) need to have three priorities to contend with new technologies, new market entrants and new ways of working that are changing expectations for the industry.

Financial Services 69

Financial Services Digital transformation Insurance Marketing 69

OpenText Information Management

JANUARY 12, 2021

The paper problem Financial services workflows have always been heavily paper-based. For example, in … The post Three use cases for cloud fax in financial services appeared first on OpenText Blogs.

Financial Services 90

Financial Services Cloud Customer Experience Paper 90

OpenText Information Management

JANUARY 18, 2023

The roles and responsibilities around data normalization, programming communications layouts and adding … The post Empower business users in financial services to elevate customer experience appeared first on OpenText Blogs.

Customer Experience 63

Customer Experience Financial Services Communications Insurance 63

OpenText Information Management

OCTOBER 5, 2020

In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months!

Financial Services 82

Financial Services Insurance 82

OpenText Information Management

OCTOBER 25, 2021

Every financial services organization today understands the importance of data maturity. Most financial institutions are striving to combine … The post Bridging the data ‘achievement gap’ for financial services appeared first on OpenText Blogs.

Financial Services 63

Financial Services Customer Experience Insurance 63

OpenText Information Management

APRIL 22, 2019

Research has consistently shown that senior management within the insurance sector think digital transformation is critical to their business. Digital … The post Achieving digital transformation in the insurance industry appeared first on OpenText Blogs.

Digital transformation 92

Digital transformation Insurance Financial Services Customer Experience 92

Data Matters

FEBRUARY 20, 2019

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance. Unlawful Discrimination.

Insurance 68

Insurance Financial Services Compliance Retail 68

OpenText Information Management

APRIL 19, 2021

It’s estimated that the financial services sector could see as much as $6 trillion in cybercrime damages in 2021. In fact, research shows that financial services firms are over 300 times more … The post Could digital fax be a secret weapon for cybersecurity in financial services?

Financial Services 63

Financial Services Cybersecurity IT Insurance 63

OpenText Information Management

APRIL 13, 2023

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others. Why is that?

Financial Services 58

Financial Services Customer Experience Insurance Retail 58

Data Matters

AUGUST 19, 2020

On July 21, 2020, the New York State Department of Financial Services (NYDFS or the Department) issued a statement of charges and notice of hearing (the Statement) against First American Title Insurance Company (First American) for violations of the Department’s Cybersecurity Requirements for Financial Services Companies, 23 N.Y.C.R.R.

Financial Services 68

Financial Services Cybersecurity Insurance Risk 68

OpenText Information Management

FEBRUARY 12, 2019

We recently wrote a blog on how AI in Financial Services can improve customer experience. It came as a bit of a surprise as … The post AI in Financial Services is growing, but there’s a way to go appeared first on OpenText Blogs. Then, my bank showed me that there’s still some work to be done.

Financial Services 54

Financial Services Customer Experience Digital transformation IT 54

OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 58

Customer Experience Financial Services Insurance Content services 58

OpenText Information Management

JANUARY 10, 2019

The New Year is upon us, and with it come new challenges and opportunities for the Financial Services industry.

Financial Services 63

Financial Services Marketing IT Insurance 63

IBM Big Data Hub

MARCH 20, 2024

Organizations in the financial services, healthcare and other regulated sectors must place an even greater focus on managing risk—not only to meet compliance requirements, but also to maintain customer confidence and trust. Read to learn more about cloud adoption within financial services?

Cloud 81

Cloud Financial Services Risk Business Services 81

Hunton Privacy

FEBRUARY 25, 2021

As reported on the Hunton Insurance Recovery blog , on February 4, 2021, the New York Department of Financial Services (“NYDFS”), which regulates the business of insurance in New York, has issued guidelines, in the Insurance Circular Letter No. For example, Mondelez International Inc. complaint filed Oct.

Insurance 70

Insurance Cybersecurity Risk Education 70

OpenText Information Management

OCTOBER 18, 2022

It’s an essential part of enterprise communications for industries like healthcare, law, insurance and financial services. OpenTextTM is helping many organizations modernize their … The post The future of fax matters appeared first on OpenText Blogs. But fax in 2022 is far from a punch line.

Insurance 58

Insurance Financial Services Communications IT 58

Hunton Privacy

NOVEMBER 8, 2023

On November 1, 2023, New York Governor Hochul announced that the New York State Department of Financial Services (“NYDFS”) amended its Cybersecurity Regulation applicable to covered financial institutions. Our previous blog post covered key proposed changes to the Cyber Regulation.

Cybersecurity 72

Cybersecurity IT Compliance Financial Services 72

IBM Big Data Hub

AUGUST 17, 2023

This technology has numerous potential applications in the financial services industry, supply chain management, voting systems and more. Also, CBDC can improve financial inclusion. billion people do not have access to basic financial services. According to the World Bank, around 1.7

Blockchain 77

Blockchain Financial Services Risk Authentication 77

Data Matters

JANUARY 28, 2022

Other government agencies, like the New York Department of Financial Services and the Federal Trade Commission, are also increasingly focused on the need for broad implementation of MFA. Like an incident response plan, MFA has become a critical element of cybersecurity programs. The post U.S.

Cybersecurity 157

Cybersecurity Financial Services Authentication Government 157

OpenText Information Management

FEBRUARY 10, 2023

It’s a question echoing across workplaces in industries like healthcare, financial services, and law, especially as Gen Z employees join the ranks. After more than a century of service, many IT professionals wish they could retire the old faithful fax.

Communications 58

Communications Financial Services IT Insurance 58

OpenText Information Management

MARCH 24, 2020

As more and more people are instructed to stay at home, it’s impossible to overestimate the importance of seamless and continuous engagements with financial services customers. … The post Nurturing relationships while working remotely appeared first on OpenText Blogs.

Financial Services 82

Financial Services Customer Experience Insurance 82

Security Affairs

APRIL 20, 2023

If malicious actors accessed the exposed data, the company could have faced devastating consequences and put their clients at risk, as financial services are the main target for cybercriminals. ICICI Bank’s response Threat to financial accounts Finance and insurance are one of the most targeted industries by cybercriminals.

Personal data 98

Personal data Phishing Risk Financial Services 98

OpenText Information Management

JANUARY 19, 2022

2022: The Year of the ISO 20022 Migration Major banks around the world are currently preparing for one of the most anticipated migrations in the financial services industry. The ISO 20022 migration is unlike any standard that has come before it.

Financial Services 63

Financial Services Digital transformation IT Insurance 63

Data Matters

JUNE 12, 2020

The ANPR also focuses on critical new technologies such as distributed ledgers and artificial intelligence, asking, for example: “What types of activities related to cryptocurrencies or cryptoassets are financial services companies or bank customers engaged? Comments are due by August 3, 2020. Comments are due by August 3, 2020.

Artificial Intelligence 68

Artificial Intelligence Blockchain Financial Services Computer and Electronics 68

OpenText Information Management

APRIL 29, 2021

According to S&P Global, the COVID-19 pandemic caused a “perfect storm” for financial services companies, which witnessed a 238 percent increase in cyber attacks in a few short months. Risks that we always knew were there have been spotlighted and accentuated.

Financial Services 68

Financial Services Risk Insurance Cybersecurity 68

IT Governance

NOVEMBER 13, 2023

On 14 September, Mulkay discovered that the compromised files contained personal information, including “name, address, date of birth, Social Security number, driver’s license number or state ID, medical treatment information, and health insurance information”. Records breached: 79,582 Ontario hospitals update: information relating to 5.6

Data Privacy 85

Data Privacy Privacy Security Data breaches 85

OpenText Information Management

DECEMBER 4, 2019

Last year, the number of personal records exposed by cyber attacks on the financial services industry was an incredible 446,575,334 – more than triple from the year before. The financial and reputational damage from these data breaches can be immense.

Financial Services 52

Financial Services Data breaches Security Personal data 52

John Battelle's Searchblog

JANUARY 26, 2015

The post Metromile: A FitBit for Your Car appeared first on John Battelle's Search Blog. Ever since writing Living Systems and The Information First Company last Fall, I’ve been citing Earnest , the financial services startup, as a poster child for what I mean by an “information-first” company.

Insurance 102

Insurance Data science Customer Experience Financial Services 102

Rocket Software

NOVEMBER 19, 2020

Not only is claims administration already labor intensive and one of the biggest sources of cost and delays in the healthcare and insurance industries, but COVID-19 has turned the whole thing upside-down, requiring a whole new set of rules to process an entirely new category of claims. . The post Busy?

Insurance 68

Insurance Financial Services Sales Government 68

Rocket Software

AUGUST 17, 2020

Financial services organizations typically experience the most data breaches and hacks, which makes security a priority. For example, patient data is constantly being shared between doctors, providers, insurance companies, and other stakeholders. Benefits for Financial Services. But what about healthcare?

Authentication 52

Authentication Financial Services Passwords Insurance 52

IBM Big Data Hub

MARCH 27, 2024

Substantial repair costs might arise, particularly impacting insurance companies. In some business sectors, such as financial services, fast-moving consumer goods and healthcare, business interruptions can have a significant detrimental impact on daily life. For more information, visit our Climate risks insights page.

Risk 67

Risk Artificial Intelligence Agriculture Financial Services 67

CGI

AUGUST 7, 2018

Insurers should stop focussing on digital engagement with customers and instead focus on developing their role as an important provider of services to and with those organisations that have a daily role in customer lives. The biggest ‘technology disruptor’ will be the consumer. Tue, 08/07/2018 - 23:17.

Insurance 40

Insurance Financial Services Customer Experience Analytics 40

KnowBe4

MARCH 28, 2023

Blog post with links: [link] [Live Demo] Ridiculously Easy Security Awareness Training and Phishing Old-school awareness training does not hack it anymore. I've written quite a few times about specific cyber insurance claim cases that required going to court to settle. He covers it from all angles!

Phishing 79

Phishing Security awareness Insurance Cybersecurity 79

Data Matters

JUNE 24, 2021

On June 15, 2021, the SEC announced settled charges against First American Title Insurance Company (First American) for disclosure controls and procedures violations related to a cybersecurity vulnerability that exposed sensitive customer information. See CF Disclosure Guidance: Topic No. 2, Cybersecurity (Oct. 14, 2011). 15, 2020).

Cybersecurity 68

Cybersecurity Financial Services Risk Compliance 68