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Top predictions for financial services in 2023

OpenText Information Management

With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).

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Predictions for the financial services industry in 2024

OpenText Information Management

All of these elements have put pressure on the financial … The post Predictions for the financial services industry in 2024 appeared first on OpenText Blogs.

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The Financial Service and Insurance Industries Need Intelligent Document Processing; Here’s Why

Rocket Software

Analyst firm IDC recently published a Vendor Spotlight report featuring ASG Mobius Content Services (Mobius) and its applications in the financial service and insurance industries. With Mobius, teams can focus on higher-value tasks, like enhancing the customer experience.

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EX + CX = TX

OpenText Information Management

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. It’s also important to recognize that improving the customer experience requires improving the employee experience.

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Effective customer information management builds better digital experiences

OpenText Information Management

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others.

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Providing a superior experience for commercial banking customers

OpenText Information Management

It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.