Remove Big data Remove Government Remove Knowledge Base Remove Libraries
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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

Organizations try to keep their IT infrastructure in good standing by using IT service management (ITSM) to govern the implementation, delivery and management of services that meet the needs of end users. It provides a library of best practices for managing IT assets and improving IT support and service levels.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. Information Governance (IG). Discussions of IG often lead to a discussion of data governance (DG) and whether the two are different.