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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

So, in this world of diverse policies, how do you synthesize your brand and product portfolio across your B2B and B2C channels into secure individual streamlined experiences? a reliable, secure database was required, not only for their business, but also to satisfy resellers and other business partners. case study here.

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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

“Complete, accurate customer data can help improve customer service, customer experience, and inform offline decisions,” said Joe Stanhope, Vice President and Principal Analyst at Forrester and an expert in B2C marketing. In my next blog, I’ll share some retail and luxury brand case studies.

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