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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Digital Transformation is becoming a business mandate. Figure 2: Demand and Supply Curve.

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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

Twilio as an acquirer is not a surprise because Twilio is positioned as a Customer Engagement Platform for voice and messaging but did not have any coverage for data. Segment is a Customer Data Platform (CDP) player that focuses exclusively on person data. Why focusing exclusively on person data is a limitation.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Digital Transformation is becoming a business mandate. Figure 2: Demand and Supply Curve.