Remove B2B Remove Customer Experience Remove Education Remove Insurance
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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

shows how in demand data management technology is as a foundation for connected customer experiences. While Segment has done really well in the SMB market segments, they don’t have a track record selling to Global 2000 enterprise customers. . POV on the Customer Data Platform Market . The premium valuation at $3.2B

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

The worksheet takes participants through the following steps: Capture the Customer Event and the Customer’s Objectives for that Event. Customer Events could include planning a vacation, buying a house, or purchasing insurance. Create a more compelling, differentiated “smart” User Experience.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

The worksheet takes participants through the following steps: Capture the Customer Event and the Customer’s Objectives for that Event. Customer Events could include planning a vacation, buying a house, or purchasing insurance. Create a more compelling, differentiated “smart” User Experience.