Remove B2B Remove Blog Remove Education Remove Retail
article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Two important digital transformation foundations surfaced as we created, tested, and refined the methodology, which are: Economics, which is the branch of knowledge focused on the production, consumption, and transfer of wealth (see the blog “Is 2018 the Tipping Point in Digital Transformation?” for more details).

article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Two important digital transformation foundations surfaced as we created, tested, and refined the methodology, which are: Economics, which is the branch of knowledge focused on the production, consumption, and transfer of wealth (see the blog “Is 2018 the Tipping Point in Digital Transformation?” for more details).