Remove Analysis Remove Customer Experience Remove Manufacturing Remove Mining
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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

ARMA defines information as “Data that has been given value through analysis, interpretation, or compilation in a meaningful form” (ARMA 2016, p 28). Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. Information and Content Explosion. Data Analytics.

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14 steps to a digital business

CGI

Inform yourself: Just like generals always prefer to fight the last war, most business analysis comes from the rear-view mirror. What are the touch points – the sequences people go through that make up the total lifecycle of a customer? Customer experience. If all we have are opinions, let’s go with mine.”.