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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

Leveraging this unstructured data can extend to various aspects of retail operations, including enhancing customer service through chatbots and facilitating more effective email routing. trillion on retail businesses through 2029. trillion in that year.

Retail 95
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10 everyday machine learning use cases

IBM Big Data Hub

Machine learning (ML)—the artificial intelligence (AI) subfield in which machines learn from datasets and past experiences by recognizing patterns and generating predictions—is a $21 billion global industry projected to become a $209 billion industry by 2029.