Is email really the nemesis of better collaboration software?
ChiefTech
NOVEMBER 19, 2012
E-mail was seen a beneficial because salespeople felt less isolated and it reduced the problem of playing telephone tag. For example, the BBC reported that 40% more pages faxed in 2002 than the previous year. However, it was also noted that e-mail was felt to generate a sense of "urgency" than a message written on paper.
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