IBM Big Data Hub

SEPTEMBER 19, 2023

Data science is an area of expertise that combines many disciplines such as mathematics, computer science, software engineering and statistics. It focuses on data collection and management of large-scale structured and unstructured data for various academic and business applications.

Data science 84

Data science Analytics Unstructured data Artificial Intelligence 84

ARMA International

SEPTEMBER 22, 2021

For example, on e-commerce and social media sites, a positive CX will help foster “stickiness” that drives social engagement and sales – or “social commerce.”. Thus, they present interesting opportunities because information retrieval from a data lake is “fishing for information” that is relevant for the query, but not knowing where to look.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

CGI

OCTOBER 31, 2018

Data is equally key to segmenting customers for targeted offerings and to staying on top of the customer journey across various channels to improve call center traffic and sales. Some utilities have built “data lakes” to handle structured and unstructured data (weather, social media, sensors, etc.),

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40