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How chatbots can provide a better customer experience

IBM Big Data Hub

AUGUST 2, 2023

However, through the implementation of NLP and business knowledge bases in chatbots, automated responses to the frequently asked questions (FAQS) can be deployed quickly. Watson has solved the problems of business owners across a variety of industries, including banking, retail, government, insurance, and healthcare.

Customer Experience 53
Customer Experience Artificial Intelligence Retail Marketing 53
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The Hacker Mind Podcast: The Internet As A Pen Test

ForAllSecure

MAY 17, 2023

Chris Gray of Deep Watch talks about the view from the inside of a virtual SOC, the ability to see threats against a large number of SMB organizations, and the changes to cyber insurance we’re seeing as a result. VAMOSI: Cybersecurity insurance. cyber insurance as a whole was changing heavily. And why is that?

Insurance 40
Insurance Privacy Ransomware GDPR 40
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