article thumbnail

The State of Content Management in 2020 [Expert Tips & Research]

AIIM

The basic idea is an organization will decide to hold off on dealing with legacy paper documents until someone asks for it or the need arises. Another school of thought is to ignore all incoming information and focus on digitizing the paper-based legacy content. Align Information Architecture to Business Functions and Roles.

ECM 186
article thumbnail

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Before, travellers booked their trips through agents, who issued paper tickets, confirmations, car-rental documents, and so on. Starting with a clean sheet of paper, they have designed business processes that are streamlined. There is virtually no paper today. Information Architecture (IA).