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Intelligent Search – Strategies to Find What You Need

AIIM

Regardless of your industry, managing information intelligently requires the ability to find, store, and use information effectively and flexibly in order to get good results. In other words, what is the language and logic that you are using to search for and find information? Using that information in ways that matter.

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Transforming customer service: How generative AI is changing the game

IBM Big Data Hub

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.