Government Information governance Insurance ROT 
InfoGovNuggets
JULY 23, 2018
Wells Fargo refunds insurance premiums to hundreds of thousands of customers who bought “add-on” services such as pet insurance, identity theft, home warranties, debt protection, and legal services. How deep did the cultural rot go? File this one under (a) Governance and (b) Compliance.
ARMA International
SEPTEMBER 27, 2021
Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. The end state is to use DT to optimize the use of resources, increase ROI, and improve governance, strategic risk management, and compliance, as illustrated by the five levels in Figure 3. Figure 3: Digital capability levels.
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