IBM Big Data Hub

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Artificial Intelligence 86

Artificial Intelligence Retail Unstructured data Insurance 86

IBM Big Data Hub

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

Artificial Intelligence 93

Artificial Intelligence Marketing e-Delivery Manufacturing 93

Reltio

JUNE 20, 2019

Henrik Liliendahl is an MDM and PIM expert; speaker and blogger ( www.liliendahl.com and [link] ) and the Co-Founder, Chairman and CTO of Product Data Lake a product information exchange service. I was educated in computer engineering but my first job was on the business side. What was your route into technology, MDM and PIM?

MDM 49

MDM Manufacturing Computer and Electronics Digital transformation 49