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Does Your Content Drive Organizational Value?

AIIM

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. The result: an unmitigated content mess!

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

The term enterprise content management (ECM) has taken years to enter into management’s vernacular, yet there is confusion about the term’s definition, how ECM applies to the organization, and what pain points it will resolve. Nevertheless, the term ECM is still recognized and widely used, co-existing with CS. Knight, F.H.

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How Content Services Are Enabling the Digital Transformation of Electric Utilities

AIIM

For instance, by educating a customer about how much more money he’s paying for his excessive AC use at peak summer hours, the electric utility can motivate him to reduce use at peak times. Improving processes exposes data debt, so electric utilities can save on storage by purging ROT data and leveraging previously dark data for new services.