Remove e-Delivery Remove Examples Remove Retail Remove Search queries
article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

To take one example, AI-facilitated tools like voice navigation promise to upend the way users fundamentally interact with a system. Early iterations of e-commerce used traditional AI largely to create dynamic marketing campaigns , improve the online shopping experience, or triage customer requests.

B2C 64