Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?
ARMA International
SEPTEMBER 22, 2021
This “anytime, anywhere” aspect is possible by merging traditional RIM practices of document and records lifecycle management and DT, but with a focus on how to “package” the content to deliver a product or service. Before, travellers booked their trips through agents, who issued paper tickets, confirmations, car-rental documents, and so on.
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