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Payments in 2018: A look back and ahead

CGI

True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there is opportunity to better align with customer expectations. Otherwise, they’ll end up on a path to “manufacturing” style services where volume and price are the only winners. .

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5 Steps CPGs Should Take When Considering Direct-To-Consumer (D2C)

Reltio

Learn from industries that have already had to digitally transform the customer experience. The majority is produced in bulk and delivered in tankers or bags of more than 16kg to bakeries or other food manufacturers. One key area of comfort, as noted by a GlobalData survey, is a retreat to brands that are ‘familiar.’