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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives.

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Business process management (BPM) examples

IBM Big Data Hub

BPM also provides agents with access to a centralized knowledge base and customer history, enabling them to resolve inquiries more efficiently and effectively. The state used IBM Process Mining to map out its current workflow and track the progress of the SAP SRM system integration. This created an expensive problem.

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Exploring the AI and data capabilities of watsonx

IBM Big Data Hub

These models have been trained on IBM curated datasets that have been mined to remove hateful, abusing and profane text (HAP). ” Raman Venkatraman, CEO of STL Digital Watsonx.data is truly open and interoperable. Our viewpoint is that a single foundation model will not be the best fit for the wide range of enterprise use cases.