Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
Some technology trends such as real-time data analytics are ongoing, while others are more recent, such as blockchain. Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling. This use case could apply to financial applications and data.
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