How Content Services Are Enabling the Digital Transformation of Electric Utilities
AIIM
MARCH 4, 2022
For instance, by educating a customer about how much more money he’s paying for his excessive AC use at peak summer hours, the electric utility can motivate him to reduce use at peak times. Improving processes exposes data debt, so electric utilities can save on storage by purging ROT data and leveraging previously dark data for new services.
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