Customer Experience, Mining and Records Management

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Customer Experience

Mining

Records Management

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. Glossary of Records Management and Information Governance Terms, 5th ed.,

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers. They must look at the value of experiences across a range of products and services to increase brand recognition, customer loyalty, market share, business performance, and more. Reference: AIIM.

Digital transformation

Digital transformation Content services IT e-Discovery

Webinars

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

MORE WEBINARS

Information Management Today

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

Webinars

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