Remove Customer Experience Remove Manufacturing Remove Mining Remove Risk
article thumbnail

Improving supply chain resiliency in the industrial sector

IBM Big Data Hub

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions. Optimize your maintenance inventory.

article thumbnail

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 3 will discuss how to manage the various DT risks. This discussion will include methods, tools, and techniques such as using personae and identifying use cases that have high business value, while minimizing project risks. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.