Customer Experience, Libraries, ROT and Security

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Customer Experience

Libraries

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Much of the content will never be accessed, yet the cost to manage ROT content will continue to increase. e-Discovery.

Digital transformation

Digital transformation Content services IT e-Discovery

Information Management Today

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

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