This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Customer Experience Remove Knowledge Base Remove Libraries Related Topics
Agriculture Computer and Electronics Mining Government Security Information architecture ROT Data structuring e-Delivery Unstructured data More Related Topics >
article thumbnail

Customer service trends winning organizations need to follow

IBM Big Data Hub

DECEMBER 15, 2023

Customer service is a necessary component of this strategy. Good customer service can increase brand loyalty and bad customer service can hurt customer retention. Providing great customer experience is the best way to maintain an organization’s competitive advantage.

Artificial Intelligence 75
Artificial Intelligence Customer Experience Communications Libraries 75
article thumbnail

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

Then, based on the data, past repair information, and other historical information, AI can predict and schedule the next maintenance period. Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers. The information can be searched and shared.

Digital transformation 52
Digital transformation Content services IT e-Discovery 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 55,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024