Remove Customer Experience Remove Examples Remove Exercises Remove Manufacturing
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5 Steps CPGs Should Take When Considering Direct-To-Consumer (D2C)

Reltio

Learn from industries that have already had to digitally transform the customer experience. The What: Personalization – Data and the analysis of it gives CPGs the opportunity to personalize customer experiences more accurately, as well as target consumers with the right advertising.

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Time and tide waits for no man – IoT in Insurance

CGI

The challenge faced by insurance companies is not only one of competition, but also one of changing customer expectations. Much of what customers do in their everyday life has become the standard by which they measure companies - digital, instant response, great customer experience and services that are tailored to their needs.

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#ModernDataMasters: Bob More, SVP Global Field Operations

Reltio

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. The solely IT-driven ones are more likely to be a plumbing exercise – more about pulling data together and feeding it somewhere else.

MDM 40