CGI

MAY 27, 2016

Time and tide waits for no man – IoT in Insurance. This old saying could also be applied for what is happening in the insurance market with IoT and that given the drive behind IoT in both the consumer and business markets. For example, car insurance could be varied between theft and fully comprehensive when the Car is not being used.

Insurance 40

Insurance IoT Marketing Manufacturing 40

Reltio

SEPTEMBER 9, 2019

What is your background and what was your route into Customer Experience Management and Evangelism? I have been focused on customer experience for more than ten years now. I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. Kate Tickner, Reltio. The D.O.M.O.R.E.

Customer Experience 53

Customer Experience Insurance Digital transformation Analytics 53

Reltio

NOVEMBER 9, 2019

What is your background and what was your route into Customer Experience Management and Evangelism? I have been focused on customer experience for more than ten years now. I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. The D.O.M.O.R.E.

Customer Experience 40

Customer Experience Insurance Digital transformation MDM 40

Bill Schmarzo - Dell EMC

APRIL 4, 2018

To support this training, we created a methodology that guided the students through a digital transformation exercise. For example, digital renders distribution intermediaries obsolete (with limitless choice and price transparency). It is critical to focus on the customer perspective regardless of artificial industry borders.

Digital transformation 98

Digital transformation Big data Marketing Artificial Intelligence 98

Bill Schmarzo - Dell EMC

APRIL 4, 2018

To support this training, we created a methodology that guided the students through a digital transformation exercise. For example, digital renders distribution intermediaries obsolete (with limitless choice and price transparency). It is critical to focus on the customer perspective regardless of artificial industry borders.

Digital transformation 40

Digital transformation Big data Marketing Artificial Intelligence 40

Reltio

JULY 10, 2019

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. The solely IT-driven ones are more likely to be a plumbing exercise – more about pulling data together and feeding it somewhere else.

MDM 40

MDM Sales Digital transformation Cloud 40