Customer Experience Energy and Utilities IoT Retail 
OpenText Information Management
JULY 27, 2021
Utilities have undertaken a large transformation journey to leverage new technologies (such as AI, IoT, robotics, etc.) But what about customer experience?
CGI
AUGUST 21, 2018
Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.
CGI
OCTOBER 31, 2018
Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. So where do utilities stand?
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