AIIM

SEPTEMBER 5, 2019

Modern Records Managers are business enablers and using information to drive exiting results like: Improving Customer Experiences. Since 2018, Sue and Iron Mountain have been exploring the exciting changes occurring to the role of Modern Records Managers even deeper with a series of educational webinars.

Records Management 80

Records Management Customer Experience Education Libraries 80

IBM Big Data Hub

JULY 17, 2023

They can comprehend complex customer queries, including nuanced intent, sentiment and context, leading to more accurate and relevant responses. Generative AI can also leverage customer data to provide personalized answers and recommendations and offer tailored suggestions and solutions to enhance the customer experience.

Search queries 58

Search queries Customer Experience Cloud Risk 58

Collibra

APRIL 9, 2021

On that topic, I had the opportunity to speak on a webinar that brought together insurance data experts from Deloitte in the UK, and data and analytics leader Peter Jackson, who heads up group data sciences for Legal & General.

Insurance 59

Insurance Cloud Data science Analytics 59

ChiefTech

SEPTEMBER 27, 2012

You can watch a recording of a SocialText webinar , featuring Sarah Nichols from Climateworks - the slides are also available: Moving Beyond the Knowledge Base to the Social Knowledge Exchange from Socialtext. Incidentally, the NSW Department of Education is also a Socialtext customer (see below).

Education 76

Education Customer Experience Government IT 76

eDiscovery Daily

MARCH 15, 2018

E-discovery luminary and recipient of the Masters Conference Educator of the Year 2016, Mary provides ACEDS and its membership more than a decade of strong credibility and sound leadership within the e-discovery community. We’re also doing a ton of webinars. And, we’re seeing more attorneys come to the webinars.

e-Discovery 40

e-Discovery Education Data Privacy GDPR 40

Information Governance Perspectives

JULY 23, 2020

You’re probably familiar with some of these like Zoom and Webex and I haven’t included products like CourtCall on here, or Big Marker, which we’re actually using for this particular Webinar, but we’ll talk about CourtCall at least, in a moment. So security is up to you, plain and simple. They’re everywhere.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52