Customer Experience e-Discovery Information capture Records Management 
AIIM
FEBRUARY 18, 2021
Think about all of the information captured, stored, and created using those technologies. Now ask yourself – who is in charge of managing all of that information? In many cases, Records Management tasks are being done by people with little to no Records Management Training.
Info Source
SEPTEMBER 15, 2023
The growth rates for Capture & IDP software and solutions returned to a double-digit growth, close to pre-pandemic growth rates in 2022. The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic.
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