IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
IBM Big Data Hub
FEBRUARY 23, 2024
It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. The AI can assist customers in finding and purchasing items swiftly, often with suggestions tailored to their preferences and past behavior.
Expert insights. Personalized for you.
87 
Let's personalize your content