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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

This means imagining the “art of the possible” for a new future using a cloud computer model to deliver transformative change. This includes defining the product scope of the DT journey and the digital products and services that will deliver transformative change for a new future. Customer Experience Risks. 2020, p 6).