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Notes and observations about the 2012 intranet innovation award winners

ChiefTech

This year, Pleio, a customised version of Elgg developed by the Dutch government , also won an award. Pleio: A social network for Dutch government on Prezi. Incidentally, an award winning Headshift Asia Pacific client that is based on Elgg also presented at Step Two's intranet conference earlier this year (PDF).

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Sharing best practices in our new Data to Diamonds book

CGI

Making effective use of big data has become a top priority for commercial and government organizations. A few years ago, we documented many of our insights and frameworks in a comprehensive book. We also define the core capabilities that all organizations need to succeed in data and analytics initiatives.

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Business process management (BPM) examples

IBM Big Data Hub

Document-centric BPM is for efficiently managing documents and content—such as contracts—within processes. BPM also provides agents with access to a centralized knowledge base and customer history, enabling them to resolve inquiries more efficiently and effectively.