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Notes and observations about the 2012 intranet innovation award winners

ChiefTech

Perhaps challenging the myth that social is all about water cooler discussion, they use Socialtext for both collaboration and document management. Incidentally, the NSW Department of Education is also a Socialtext customer (see below). Scott Corporation (see this case study about their SharePoint project).

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Business process management (BPM) examples

IBM Big Data Hub

Document-centric BPM is for efficiently managing documents and content—such as contracts—within processes. This reduces response times and improves customer experience by making service more consistent. Standardized workflows can be created that guide contracts through each stage of the lifecycle.