Info Source

NOVEMBER 13, 2023

As COVID-19 ceased to impact the EMEA market in 2022, B2C and B2B business interactions did not revert to pre-pandemic levels related to input sources, they stabilised at a hybrid level, characterised by hybrid environments, like work-from-home arrangements and new habits of virtual interactions.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

MARCH 16, 2022

Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients. This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients. This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

AIIM

NOVEMBER 13, 2017

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. JM : What is the role of machine learning and intelligent capture in breaking the chaos cycle? Mobile devices are a key driver for the data.

Digital transformation 103

Digital transformation B2C Insurance Paper 103