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Is Your Customer Experience Future-Ready?

Reltio

How does your customer experience strategy fit in your organization’s digital transformation strategy? The urgency is natural as a Harvard Business School study shows digital leaders posting a three-year average gross margin of 55%, in a sharp contrast to just 37% for digital laggards. For Future.

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Open the Gates for Next-Gen Loyalty

Reltio

Especially for CPG, retail, or hospitality business. Delivering omni-channel, consistent, and delightful customer experience is critical in retail, and it can be leveraged further for successful loyalty programs.” In the modern connected age, customer expectations have changed. ” “You are right.