Remove B2C Remove Customer Experience Remove Manufacturing Remove Video
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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.

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State of the EMEA Information Capture & IDP Market 2022/2023

Info Source

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

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State of the Global Capture & IDP Market

Info Source

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. The Manufacturing sector recovered strongly in 2021. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.