Remove B2B Remove Exercises Remove Marketing Remove Retail
article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

To support this training, we created a methodology that guided the students through a digital transformation exercise. Economic rent would not exist if markets were perfect, since competitive pressures and perfect access to market information would stabilize supply and demand. Understanding the Customer Journey Mapping.

article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

To support this training, we created a methodology that guided the students through a digital transformation exercise. Economic rent would not exist if markets were perfect, since competitive pressures and perfect access to market information would stabilize supply and demand. Understanding the Customer Journey Mapping.