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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

To support this training, we created a methodology that guided the students through a digital transformation exercise. For example, digital renders distribution intermediaries obsolete (with limitless choice and price transparency). Let’s walk through an example. Captures “What Does Success Look Like?”

article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

To support this training, we created a methodology that guided the students through a digital transformation exercise. For example, digital renders distribution intermediaries obsolete (with limitless choice and price transparency). Let’s walk through an example. Captures “What Does Success Look Like?”