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The most valuable AI use cases for business

IBM Big Data Hub

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately. See what’s ahead AI can assist with forecasting.

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Getting ready for artificial general intelligence with examples

IBM Big Data Hub

However, if AGI development uses similar building blocks as narrow AI, some existing tools and technologies will likely be crucial for adoption. While cost wasn’t the primary driver, it reflects a growing belief that the value generated by gen AI outweighs the price tag.