The customer revolution is coming to banking (but it won’t happen overnight)
CGI
OCTOBER 16, 2017
Tue, 10/17/2017 - 01:03. Early 2018 will mark the beginning of a new era for the UK’s retail banks. But perhaps the biggest challenge on the road to Open Banking and a new era of customer-centric banking is still to come: educating customers about what they can gain by ‘opting in’ and consenting to have their data shared.
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