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#ModernDataMasters: Blake Morgan, Customer Experience Futurist and Author

Reltio

I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. For example, no one enjoys filling out insurance claims. Next Insurance understood the pain point and created a model that uses AI to power the claims process with nearly 100% accuracy.

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#ModernDataMasters: Blake Morgan, Customer Experience Futurist and Author

Reltio

I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. For example, no one enjoys filling out insurance claims. Next Insurance understood the pain point and created a model that uses AI to power the claims process with nearly 100% accuracy.

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Predictions 2016: Apple, Tesla, Google, Medium, Adtech, Microsoft, IoT, and Business on a Mission

John Battelle's Searchblog

This trend will evince itself in many forms: We’ll see massive older companies shift their marketing focus to purpose-based messaging – both to insure top talent considers them as a career choice, and to maintain relevance to a new generation of purpose-based consumers. 2009 Predictions. 2009 How I Did.

IoT 75