UX in Libraries: Behaviour Mapping - decisions and desires
CILIP
OCTOBER 11, 2018
UX in Libraries: Behaviour Mapping - decisions and desires. re on a Sunday stroll, but select the most direct option if late for a meeting. While the routes we take may not command much of our attention, in service industries such as libraries, it is worth inspecting choices of route more closely. d take in future. desire line?
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